Terms & Conditions

Terms & Conditions

By using this website or submitting a consultation request, you agree to the general terms below. These terms are provided for website and booking clarity and do not replace a formal counselling consent agreement.

Website Information

The content on this website is for general information only. It is not emergency support, crisis intervention, diagnosis, or a substitute for professional advice tailored to your situation.

Consultation Requests

Submitting a consultation form does not create a counsellor-client relationship. A counselling relationship begins only after availability, suitability, consent, confidentiality, fees, and service expectations are reviewed and accepted.

Appointments

Appointments may be offered online or in person depending on availability, suitability, and location. Willowth Counselling may contact you to confirm details before any appointment is finalized.

Emergency Support

This website and booking form are not monitored for emergencies. If you are in immediate danger or need urgent help, contact emergency services or a local crisis support line.

Accuracy of Information

Please provide accurate contact and booking information. Willowth Counselling is not responsible for missed communication caused by incorrect details submitted through the website.

Website Changes

Willowth Counselling may update website content, services, policies, appointment availability, and these terms at any time.

Contact

Questions about these terms can be directed to Willowth Counselling by phone or email.